If you are located in the EU and you buy a product or service online, by phone or from a seller at your doorstep, you have the right to withdraw. This means you can cancel the contract within 14 days without providing any justification (the "cooling-off period"). For goods this means 14 days from the date of delivery, for services 14 days after the day the contract was agreed. If the cooling-off period expires on a non-working day, your deadline is extended until the next working day.

Some EU countries give you 30 days to cancel a contract concluded during unsolicited doorstep selling or commercial excursions.